Digital Champion - Alton Community HUB

Hours -  ideally same 2 hours per week or fortnightly between Monday - Friday

What will I be doing?

You will provide support both on a one-to-one basis and group sessions in a relaxed, informal environment. The aim of the role is to provide person-centred support which is learner-led and at a pace to suit the individual. You will guide them through the steps needed to get online and gain confidence on their devices. This could involve setting up a member’s device for the first time; helping them to connect to Wi-Fi; enabling them to get online safely and securely; helping them to take and share photos and videos or ongoing support to help them get the most out of their device.

When and where will the volunteering take place?

This role can be undertaken at our location Brendoncare Alton, community HUB, Adams way, Alton 

We have volunteering opportunities available during Monday to Friday, 10am to 4pm.

What are the benefits for you?

This role allows you to develop at your own pace gaining experience, skills, confidence and friendships. We provide you with bespoke training which includes: Induction, safeguarding and delivery of digital coaching skills. There are also ongoing training, development and support available. We provide reimbursement of out of pocket expenses and undertake an enhanced DBS check – at no cost to you.

What difference will you make?

This is a fantastic opportunity to empower people in local communities to access the digital world and improving the wellbeing of others.

Skills

Skills

Ideally you will need a device (e.g. laptop, tablet) and be confident with using Zoom and email.

Desirable skills:

• A good communicator and active listener
• Patient and able to build up trust with learners
• Good at working and connecting with local communities
• Motivated to be able to help others to learn
• Confident enough in your own ability with technology
• You will be friendly and patient, with good technical and communication skills