Visitors' Centre Volunteer

The Invisible Walls service aims to improve the lives of children and families affected by imprisonment at HMP/YOI Winchester; reducing the risk of fathers reoffending on release and the perpetuation of intergenerational crime through strengthened family relationships.

Role purpose:

  • To work in conjunction with the Invisible Walls team, prison staff, volunteers and partnership agencies to provide services to prison visitors.
  • To provide a welcoming first point of contact in the visitors' centre.
  • Help maintain a clean, safe and welcoming environment.
  • Provide light refreshments to visitors.
  • Help make the visiting experience positive for both adults and children.
  • Support play activities where appropriate.


Specific duties:

  • To be responsible, together with your shift partner, for the opening and closing of the centre.
  • To support with general housekeeping duties as required, in order to, facilitate the smooth running of the visitors' centre for the benefit of adults and children alike.
  • To set up the Visitors' Centre rooms as directed to ensure they are family friendly.
  • To engage with visitors in a friendly and welcoming manner.
  • To become familiar with the range of supportive literature available within the visitors' centre in order to signpost visitors appropriately.
  • To work in conjunction with the Volunteer Coordinator and prison staff with regards to reporting any issues or concerns arising.
  • Complete handover book at the end of each session including completion of data collection in line with set procedure.
  • To maintain clean environments, ensuring space is clean and fit for purpose while abiding to health and safety regulations.
  • To undertake training and attend meetings as required in order to full-fill the role.


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 29/06/2021

End Date: 29/06/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


Invisible Walls Service, Spurgeons
HMP Winchester, Romsey Road
SO22 5DF

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.



Register as a Volunteer
Website Feedback Please complete our short survey