Connections Volunteer

What is a Connections Volunteer?

Connections Volunteers help our volunteers and employees who have lived experience of a learning disability and/or autism to use their local services.

They support them in a variety of ways which might include some of the following:  

  • Promoting VA services – presentations, attending events sharing information
  • 1:1 support for clients – preparing for and attending meetings, with travel, basic admin
  • Community contact point – drop ins, outreach sessions and site visits
  • First contact point for new clients – gather info, explain our processes
  • Sign-posting clients to the right services within or outside our organisation
  • Supporting clients with a variety of needs to access services (Learning Disabilities, mental health issues)

What is needed for this role?

We are looking for individuals with the following key skills and attributes:

  • Good communication skills – written and verbal
  • Empathy and patience when supporting clients
  • A knowledge of or interest in advocacy
  • A working knowledge of Microsoft Office
  • Ability to manage own time and prioritise workload
  • Ability to work independently & as part of a team
  • A commitment to the aims and ethos of VoiceAbility


What can you expect from us?

  • the opportunity to make a positive difference to people with care and support needs.
  • the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role(s).
  • the opportunity to help us develop our volunteering work.
  • volunteer induction training and training specific to any volunteering role you undertake.
  • 1:1 Support from VoiceAbility staff including regular feedback.
  • a reference if you complete over six months of Volunteering.
  • the equipment you need to complete your role.
  • reimbursement of expenses and travel costs in line with VoiceAbility policy.

What do we expect from you?

  • to complete the recruitment process including providing two references and complete a DBS check (VoiceAbility will cover the cost of this).
  • to complete all necessary training.
  • understand and sign the Volunteering Agreement.
  • to perform your role in a way that is consistent with VoiceAbility’s Values.

*We are particularly interested in hearing from those with experience of care and support needs*


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Reasonable expenses always covered
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


This opportunity is available Countywide.

More Opportunities from VoiceAbility Hampshire and Southampton

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