Telephone Support Worker

AFFECT support members of our society that have been affected by criminal trauma in some way. These are mostly family members and friends of offenders, who often feel isolated and can lose their support networks through the action of someone else.

We are looking for people to volunteer as a Telephone Support Worker. 


Your main tasks will be supporting Clients (via phone), who have a family member in prison. Our volunteers receive supervision on a 6-weekly basis.


  • Accessibility
  • Age restrictions
    18 or over.
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 15/03/2021

End Date: 15/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


This opportunity can be carried out whilst working from home.

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