Assistant for our Student Helpdesk

We need you!

We work in a vibrant and busy college and we would welcome you to join our friendly team.

This role requires a warm and welcoming person to assist the team working on our Student Helpdesk. We require someone part-time to focus on supporting our students at Brock College. There is a lot of interaction with the students, signposting them to different areas and a variety of admin work should you want it. The remainder of the time could be spent dealing with general administration tasks alongside of the rest of the admin team or assisting on our Main Reception.

Full training will be given. Suitable hours will be agreed by both parties. This is a role that volunteers really seem to have enjoyed and we'd love to welcome you.

A previous volunteer said when she left: “I will miss the students, staff and general social contact for sure. Thank you so much for giving me the opportunity to serve at the Helpdesk. I felt so uplifted coming in on a Wednesday morning.” 

Skills

  • Good computer skills
  • Good communication with a good eye for detail
  • Good organisation
  • A sense of humour

Details

  • Accessibility
  • Age restrictions
    18+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    No travel costs to and from the college, however, parking is free and we are only a few minutes walk from bus stops and the train station.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
    Volunteers are covered under the policies which cover all employees
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Location

Lyndhurst Rd
Brockenhurst
Hampshire
SO42 7ZE

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