Student Helpdesk Assistant

We work in a vibrant and busy college and we would welcome you to join our friendly team.

This role requires a enthusiastic, warm and welcoming person to assist the team working on our student Helpdesk. We require someone part time to focus on supporting the enthusiastic students at Brock College. There is a lot of interaction with the students, signposting them to different support areas and a variety of admin work. The remainder of the time would be spent dealing with general administration tasks alongside of the rest of the admin team. Full training will be given. Suitable hours will be agreed by both parties. This is a role that volunteers really seem to have enjoyed and we'd love to welcome you.

A previous volunteer said when she left: “I will miss the students, staff and general social contact for sure. Thank you so much for giving me the opportunity to serve at the Helpdesk. I felt so uplifted coming in on a Wednesday morning.” 


Computer literate, Confidence, good communication, good organisation and a sense of humour.


  • Accessibility
  • Age restrictions
    Age 18 and over
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    No travel costs to and from the college however parking is free and we are only a few minutes walk from bus stops and the train station.
  • Health and Safety Policy
  • Training provided
  • Volunteer induction
  • Volunteer Policy
    Volunteers are covered under the policies which cover all employees
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 27/04/2021

End Date: 27/04/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

This post is available to start as soon as possible and with flexible hours to suit both parties.


Lyndhurst Rd
SO42 7ZE

Similar Opportunities

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.



Register as a Volunteer
Website Feedback Please complete our short survey