Referrals Coordinator

We are looking for a warm and friendly person to develop our relationship with referring agencies and be the first point of contact for all referrals from agencies and families by phone or email


  • Good listening / communication skills.
  • Caring, sympathetic, sensitive manner and non-judgemental approach.
  • Reliable and well-organised.
  • Experience of, and comfortable using email, Word, Excel – and with access to a device suitable for working with Excel.
  • Understands the need for boundaries, confidentiality and safe practices.
  • Able to work without direct supervision.


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity can be carried out whilst working from home.

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