Outreach Volunteer

What is an Outreach Volunteer?

Outreach Volunteers help guide people to the right people, places and support, both within VoiceAbility and outside in our local communities. 

Their aim is to help our Clients:

  • understand what VoiceAbility is, and when, how and where they can access our help.
  • connect to the right person, place or support, inside or outside our organisation.
  • access or reach organisation they need help from.

The Volunteer will Improve the quality and speed of our service, by making sure we really know how to best help a client and raise awareness of our organisation through proactive engagement with potential clients, professionals, and community groups.

What will I do?

Before you start:

  • complete our application process, training, and shadowing to a satisfactory standard.
  • depending on your preferences, set a day and time to regularly volunteer a few hours.

At your first session:

  • you will help people who do not know about our services or need more information.
  • you will know in advance, where and what you will be doing.

At sessions that follow:

  • you may have to ring someone who has asked us for our help. You will get more information about what they want, so we can make sure they get the right support.
  • or you might be asked to go to a day service in your local area for people with a learning disability and explain to them what advocacy is and how they can access it. Afterwards you would answer service user or staff questions about what we do, or if you think they require more support signpost them to our Helpline.
  • whatever you are asked to do you will proactively engage with people about, any support they need, what we do and who we are.

What happens next:

  • record and report on any tasks you work on, or enquiries you receive and send this to the Advocacy Team and the Volunteer Coordinator.
  • experienced Volunteers may complete more than 1 task if they can do within their volunteering hours.


What can I expect from VoiceAbility?

  • the opportunity to make a positive difference to people with care and support needs. 
  • the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role(s)
  • the opportunity to help us develop our volunteering work.
  • volunteer induction training and training specific to any volunteering role you undertake.
  • 1:1 Support from VoiceAbility staff including regular feedback.
  • a reference if you complete over six months of Volunteering.
  • the equipment you need to complete your role.
  • reimbursement of expenses and travel costs in line with VoiceAbility policy.

What do VoiceAbility expect from me?

  • to complete the recruitment process including providing two references and complete a DBS check (VoiceAbility will cover the cost of this).
  • to complete all necessary training.
  • understand and sign the Volunteering Agreement.
  • to perform your role in a way that is consistent with VoiceAbility’s Values.

*We are particularly interested in hearing from those with experience of care and support needs*


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 17/03/2021

End Date: 17/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

2-3 hours usually required every week.


This opportunity is available Countywide.

More Opportunities from VoiceAbility Hampshire and Southampton

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