In Memoriam Secretary

Why does the BHF need me?

Here at the British Heart Foundation (BHF) we want to beat heartbreak forever from the world’s biggest killers. Heart and circulatory diseases kill 1 in 4 people in the UK and 7 million people are living with heart and circulatory diseases in the UK.

In Memoriam giving is an important way for families affected by heart and circulatory diseases to remember a loved one and provide a vital source of funds to support the work of the BHF. This is a very special and personal way for families and friends to give and it is usually made in lieu of flowers at the funeral.

By becoming an In Memoriam Secretary Volunteer you will be helping to give a personalised local thank you from the BHF to these families and friends. The BHF also offers the ‘Gift of Hope’ fund which is an ongoing tribute set up to remember a loved one. As part of your role you will also inform funeral directors and families of the ‘Gift of Hope’ service we offer.

Our In Memoriam Secretaries are part of an empowered network of dedicated volunteer fundraisers who help the BHF to keep hearts beating. We aim to invest £100 million each year into lifesaving research and we could not do this without our dedicated volunteers. 

What will I be doing?

Responsibility of the In Memoriam Secretary:

  • Visiting funeral directors in your area and acting as their point of contact.
  • Building a relationship with funeral directors to help them understand the impact of In Memoriam donations to the BHF. Delivering materials (leaflets, envelopes etc.) to funeral directors.
  • Collecting and banking In Memoriam donations from funeral directors and writing to bereaved families to acknowledge and thank them for their donations.
  • Working alongside your local Fundraising Manager.

What’s in it for me?

By volunteering with the BHF, you will have the opportunity to make new friends, use your skills to support the BHF and also have fun. You will be making a huge difference to the lives of heart patients today and future generations by raising vital lifesaving funds to power our ground-breaking research. 


What skills and attributes do I need to have?

The ability to work flexibly and independently

The ability to build relationships with funeral directors in your local community and to talk to them about the work of the BHF.

  • Self-confidence and a proactive approach.
  • The ability to deal sensitively with those suffering bereavement.
  • Basic IT skills with access to a computer and email.
  • A commitment to the BHF’s values.
  • What training and support will I be given?

The BHF is committed to ensuring that volunteers have an enjoyable and worthwhile volunteering experience.  All In Memoriam Volunteers will have:

  • A comprehensive induction to the BHF and relevant training for the role.
  • A volunteer kit, including letter-headed paper and template thank you letters for funeral directors and families.
  • BHF resources to provide to funeral directors.
  • You will have support from existing volunteers and your local Fundraising Manager, as well as the BHF Fundraising Support Team.
  • There will be the opportunity to gain and develop skills and to meet other volunteers.
  • Out of pocket expenses incurred as a result of your volunteering will be reimbursed in accordance with the BHF Volunteer Expense Policy.


  • Accessibility
  • Age restrictions
    Over 18 years of age
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    In line with BHF volunteer expenses policy
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 03/06/2019

End Date: 31/05/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Where will I be based? You will be working in your local community. Your local Fundraising Manager and the BHF Fundraising Support Team will be on hand to support you in your role. What else do I need to know? This role can work flexibly to suit your availability and other commitments. The time commitment will vary and will depend on the number of funeral directors you are working with and the volume of donations you receive. As a rough guide, the role should require approximately two hours per week.


This opportunity can be carried out whilst working from home.

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