Front of House Volunteer

Background Information:

The Brickworks Museum, Bursledon is a volunteer run museum located close to the River Hamble between Southampton and Portsmouth. The museum is housed in the former factory building, which is Grade II* listed and contains original Victorian machinery. We are a unique heritage site and the only remaining steam driven brickworks in the country.

The museum is open Wednesdays, Thursdays, and Sundays from April to October, with a big Event Day one Sunday a month, and regular group and school visits.

Volunteer role:

We are looking for friendly, helpful and polite people to be the face of The Brickworks Museum when open to the public. You will be responsible for providing visitors with a warm and friendly welcome to the museum and play a valuable role in maintaining security and visitor safety. During your shift, you will be supported by a Duty Manager but there will be some lone working at the front desk. Someone will always be a radio away if needed. 

Skills

This role includes:

• Welcoming visitors to the Museum
• Answering enquiries from members of the public, visitors, groups, etc.
• Selling tickets and items from the shop using a till system
• Provide guidance to visitors, ensuring that health and safety and Museum procedures are followed
• Assist with evacuation of visitors in an emergency
• Being punctual, reliable and having good interpersonal skills
• A passion or interest in history is a bonus but not a must
• Applicants must be 18+