Family Support - Group Helper (Support for Neurodiverse Families – Hampshire)

Hampshire and IOW Support for Neurodiverse Families offers a range of evidence-based skills-building programmes to support parents / carers of children aged 3 - 17 with emotional or behavioural needs.

We deliver skills building programmes face-to-face and digitally using Zoom across Hampshire and the IOW.

We are looking for volunteers with a passion to help deliver our programmes and support parents which might include a listening ear, emotional support, or signposting. You will offer this support by volunteering with our trained facilitators to deliver online groups which would include monitoring the chat function and looking out for parents’ reactions to ensure the facilitators capture everyone’s voice or supporting in a face-to-face group with setting up equipment, making refreshments and engaging with parents.

We are looking for volunteers, with a passion for making a difference in people’s lives, a fun and approachable attitude and an ability to engage parents and carers in worthwhile and enjoyable activities, supporting them to achieve their goals.

Lived-experience is preferable but not essential.

Location and timing are yet to be confirmed when our next timetable is released.

Face-to-face courses take place during school hours and term time only.

Online courses may take place during school hours and evenings.


  • Reliable, punctual and trustworthy.
  • Approachable and welcoming.
  • The ability to communicate and engage with children, young people and families.
  • Being non-judgmental and positive in their attitude to working with individuals from different backgrounds.
  • Having some knowledge and understanding of supporting parents and carers, and the issues faced by disadvantaged families.
  • Having personal experience with running a home and/or maintaining family routines.
  • The ability empathise with children, young people and families, who may be facing difficult times in their lives

You will need to undergo a police check, attend induction training and provide two references.

In return we will offer you a valuable opportunity to be part of a friendly and supportive team that makes a real difference to the lives of local families.


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

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