Enjoy shopping, why not become a Volunteer Shopper?

Key information

We're on the look out for Volunteer Shoppers to help local people who are unable to get to the shops under present circumstances. Volunteering will normally be for just a few hours, generally on a day between Monday to Friday however, very occasionally you may be asked to ‘shop’ at a weekend or outside of your locality.  The number of hours or days you volunteer for is completely your choice.

The role itself

Volunteer Shoppers have the important task of doing the shopping for our clients.  You'll need to take the list over the phone, go to the requested or nearest supermarket, shop for the specified items and make sensible decisions when alternatives need be found, then take to the cashier.  There are two methods of payment; one using a prepaid store card or voucher (held by the office) or if you are happy to pay for the shopping we will reimburse you, directly to your account usually with a couple of hours.

Once you have paid for the shopping you should take a photograph of the receipt and the shopping and email directly to our finance department, full details will be given, so they can then either reimburse you or replenish the vouchers/store card.

You will then take the shopping to the client’s address, social distance must be observed and professional boundaries should be adhered to at all times.  Our volunteers cannot take the shopping into the property, it must be handed over on the doorstep.  If possible, take another photo of the client with the shopping – always ask first though!  We would then ask you to ring the office to let them know the task has been completed successfully.  We can then contact the client for payment.


To be a volunteer shopper you will need to be;

·         Enthusiastic

·         Friendly

·         Happy to travel in your local community

·         An excellent communicator and have good interpersonal skills

·         Patient and flexible

·         Able to undertake your role safely and effectively

·         To act in a non-judgmental way without discrimination


  • Age restrictions
    Over 18 onlly
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Mileage allowance paid, area travelled to be agreed in advance.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 11/06/2020

End Date: 11/06/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Times can be flexible to suit although we would anticipate the role to be Monday-Fridays only. Location: Your local community will be the main location but with possible travel to support people out of area, although restricted to the New Forest.

Before you can register your interest in this opportunity you must either login or register as a volunteer.

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Register as a Volunteer
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