Caseworker Volunteer - RAF Association

The Royal Air Forces Association (or RAF Association), is a member-led, registered welfare charity that provides welfare support to Serving and Ex-Serving RAF personnel and their families.

What is a Caseworker volunteer?

A Caseworker is someone who carries out welfare work for the Royal Air Forces Association.

Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can include anything from helping put a beneficiary with a disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one.

Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences.

Caseworkers work with ‘beneficiaries’, who are members of the RAF family.

Timing expectation:

Caseworker volunteers are asked to commit to: - Three days of initial training, which is accredited, provided free of charge and for which travel expenses will be reimbursed. - Volunteers should expect to commit to around two hours a week, although this will depend on the case load in their area and there will be quieter and busier times. The Association cannot guarantee the amount of cases a volunteer will have as it is difficult to predict when and where a beneficiary will need support.

Skills

Caseworker volunteers need to be caring and empathetic, with the ability to build a rapport with others and put them at ease through a friendly and sensitive approach.

In addition Caseworker volunteers will need to have:

• Good IT Skills and access to the internet

• The ability to travel to a client’s home either using public transport or their own vehicle.

Volunteers should be able to work confidentially, in a non-judgmental manner and in line with the RAF Association Volunteer Agreement.

Practical Considerations:

Caseworker volunteers will need to be 18 years of age or over and be prepared to undertake an Enhanced DBS check, which is required for this role. All volunteers should be able to work in a non-judgemental and professional manner. Out of pocket expenses will be reimbursed in line with the RAF Association volunteering and expenses policies.


Details

  • Accessibility
    Dependent on location - cannot be guaranteed
  • Age restrictions
    18
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Training provided
    Three days of initial training, which is accredited, provided free of charge and for which travel expenses will be reimbursed.
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description
    Available at https://www.rafa.org.uk/volunteer/roles/caseworker

When can I volunteer?

Start Date: 20/11/2019

End Date: 20/11/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Timing expectation: Caseworker volunteers are asked to commit to: - Three days of initial training, which is accredited, provided free of charge and for which travel expenses will be reimbursed. - Volunteers should expect to commit to around two hours a week, although this will depend on the case load in their area and there will be quieter and busier times. The Association cannot guarantee the amount of cases a volunteer will have as it is difficult to predict when and where a beneficiary will need support.


Location

This opportunity is available Countywide.

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