Telephone Befriender

Do you have a few hours to spare on a weekly basis?

Do you want to support Older People in your local community?

If so, this is the role for you!

Our Volunteer Befrienders help improve the quality of life for older people who are socially isolated and may feel lonely. Our Befrienders are introduced to a member with the purpose of  spending time each week to bring companionship, and a chance to chat.

Please only register if you are genuinely interested. Please ask any questions in the notes section when registering your interest. We can then have a chat (we will initially telephone, so please be aware you will receive a call from an unknown mobile number, followed up with a text message and then a final email). We can complete your application (digital or paper) and finally complete your DBS check and references.


  • Good listening skills
  • Patience, empathy and understanding of the needs of older people
  • You will be reliable and punctual
  • Flexibility
  • You will have a clear sense of personal boundaries
  • You will provide a supportive and non-judgmental service
  • A willingness to engage with training and development
  • You will have a good understanding of your personal strengths and limitations
  • You’ll be able to maintain confidentiality


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity can be carried out whilst working from home.

More Opportunities from MHA Communities Portsmouth & Havant

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.



Register as a Volunteer
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